Customer Testimonials
Excellent Service. The Service attendant is outstanding, he kept me updated on the progress of my vehicle with logical questions and suggestions.
Cordial efficient timely, l can always rely on Honda to service my car. l trust Honda and they are there for me. Some staff have worked a long time at Honda and they greet me by name, it feels like family. l always recommend Honda for service and quality.
They were very accommodating and kept me informed about the car and what they planned on fixing
Jack was very knowledgable and helpful with buying our first new vehicle. We’re happy we chose Honda!
All techs are friendly and professional. Vehicle ready when promised. Waiting area is large and free coffee is hot. Washrooms are clean.
I had a good experience, just typical maintenance but for an older car. My only comment is that I understand I only requested a simple fluid change but, I really depend and look forward to the 21 point inspection, especially since my car is so old. I could tell the tech just kind of skimmed through it and marked everything is OK which is hard to believe for a old car. I only mention this because I don't mind paying big bucks for honda dealer service but my expectations are that the workers go above and beyond at that price. ...
I used to go to a different dealership but don’t don’t have good experiences, so I started going to London Honda. Everyone there that I’ve ever dealt with in the last few years from the receptionist to people in the service department have been exceptionally polite, patient, and helpful.
Just wanted to post how clean the dealership is kept thanks to our Ambassador of Appearance Bernie ! Look at the floor shine !
After 15 years of working with this dealership I think nothing more needs to be said. The service department is awesome!! Dan is my go to guy for appointments and I trust him to help with decision making on repairs that need immediate attention or not needed.
London Honda did a very good job taking care of our vehicle. The service person was excellent.
Friendly and fast services, clean environment, convenient location, complementary beverages. Money well spent on my vehicle.
This dealership is the best - when buying a new car or getting your car serviced. In the last 15 years or more I have never gotten my car serviced anywhere except at London Honda. I drove my last pilot for almost 500K and no issues at all. London Honda Service looked after me and my vehicle. Thank you.
Friendly staff , organized , , attentive , a nice atmosphere to wait while my vehicle is being serviced . Love the car check in system at drop off
Service on entry efficient and pleasant. Cost was as expected. Update was timely. My service representative was excellent
We want to thank Jordan D. and Bryan P. for providing excellent customer service and helping us choose a wonderful vehicle that fits my family’s needs perfectly - 2020 Honda Civic. We highly recommend these amazing gentlemen!! Thank you Honda Canada!!!😃😃😃
I would say 5 Star rating,quick and fast service with giving a discount,thanks
Friendly welcome nice facility nice cozy sitting area free hot drinks Look professional service areas big open
Always friendly service. Quick to answer questions. Never try to push for unnecessary repair work
Nice place to go to.
I just bought my 11th Honda from London Honda and my experience has been outstanding every time. I've always dealt with Roy Ellis for all the vehicles that I bought over the years. Roy has been nothing but outstanding in dealing with us from beginning to the end of all our purchases. The financial services manager Bryan Park made the paperwork portion of the purchase go extraordinarily easy and he took the time to explain everything so we missed nothing in the whole process. Roy and Bryan were both there to meet us while we exchanged vehicles and congratulate ...
I just bought my 11th Honda from London Honda and my experience has been outstanding every time. I've always dealt with Roy Ellis for all the vehicles that I bought over the years. Roy has been nothing but outstanding in dealing with us from beginning to the end of all our purchases. The financial services manager Bryan Park made the paperwork portion of the purchase go extraordinarily easy and he took the time to explain everything so we missed nothing in the whole process. Roy and Bryan were both there to meet us while we exchanged vehicles and congratulate ...
Great service from Paolo last week. He was friendly, professional and efficient. I definitely recommend.
Wonderful job servicing my vehicle. I will definitely be back in the future. Highly recommend.
Excellent Service. Comprehensive inspection, professional dealing and always a pleasant experience. I will recommend it to my friends and family.
Nice service center with good facility, but need to takecare the reactive maintenance of the car properly.
I had great experience with London Honda in getting my Honda pilot fixed
I travel our Ontario roads and highways a lot. London Honda has looked after my car for many years. I always feel confident that the people at London Honda have my back with honesty and diligence for my safety. Paolo, my serviceman was terrific and with a ready smile made sure all my concerns and questions were addressed.
The well informed staff are all very friendly and helpful always answering any questions I ask
Jack was great, saved my butt, got a great new-used car 👍🏼 London Honda is a great environment
London Honda went above and beyond to fix a TPMS issue with 2023 Ridgeline. They picked up the truck from my home 90 minutes outside of London, left a vehicle for my use, fixed the issue, filled up the gas tank and returned my truck in perfect condition. Thank You Ashley.
We have always taken our Civic for service at London Honda. The staff are very friendly and since they knew I was waiting for it my car was done quickly. The waiting area is spacious and very clean too.
first time in three years I meet perfect customer service. I hope to see more people like Mathew👌
This dealership is amazing. The most awesome friendly people work there. They do the work required on the vehicle for a fair and honest cost. I will always bring my vehicle to London Honda!
Great service . Friendly staff. Appreciated the taxi service while my car was being serviced. Thank you
Great service and friendly people! Every time I go in for service I really feel that they care.
Good, fast service with respectful representatives who respect my time and are courteous. Fast service and faster UBER pickup.
Good service, could be better with time, great recommendations and customer service was also good
Paulo helped me with multiple item’s during my most recent service at London Honda. He is sincere, polite and knowledgeable. Thank you Paulo for your help!
Such a great team at the Wharncliffe Honda dealership. Great service and very informative. Bryan Park provided excellent service and took the time to explain my options. I was provided with all of the information needed to make the best decision for myself. Thank you to Bryan and the team at Honda!
London Honda provided excellent customer service and was willing to help me find a car that would best fit my needs.
Chris found a way to find that perfect automobile when I thought that the perfect vehicle did not exist. Thank you London Honda.
Staff in service dept. works to make your experience positive and comfortable. Work is accomplished with speed and care resulting in an efficient use of time.
I recently had the pleasure of being assisted by Paul, a Honda Service Advisor, and I must say his service was nothing short of exceptional. Paul went above and beyond to understand my situation and demonstrated remarkable time management skills, ensuring a swift process that allowed me to be on time. His commitment to providing outstanding service truly stood out, and I highly recommend this location over another one in London. Kudos to Paul and the entire team for their excellent work and professionalism. I appreciate the dedication to customer satisfaction. Respectfully, Alex
Getting checked in for service was prompt, but waiting 1.5 hours to have my tires swapped out when I booked an appointment is disappointing.
Had the best experience, fast, professional 🙂
Never any worries about quality of repairs, as consistently excellent. Staff all friendly and helpful. A+++
My experience at London Honda was exceptional from start to finish. The staff's professionalism and genuine enthusiasm were evident as they guided me through the whole process. The sales team, notably Tony Dani, was incredibly knowledgeable and attentive, patiently answering all my questions and providing valuable insights into various options. Their transparency and honesty instilled trust and confidence throughout the negotiation process, making it stress-free. Moreover, London Honda commitment to customer satisfaction extended beyond the sale. Their service department notably Danny Bikos delivered top-notch maintenance, ensuring my vehicle's performance remained impeccable. Overall, Honda impressed me with their unparalleled ...
Communication regarding the service was very efficient and everything was finished right on time. I had absolutely no issues.
Excellent team.I purchased my Honda Accord from them.Very professional and genuine management.Most impressive part is they paid me back a few dollars in cheque a month after my purchase which I not even noticed that they owed me for my trade in.That was awesome and trustworthy.Highly recommended!!
Recently bought a used 2019 CRV and had a great experience with London Honda! My partner and I have never financed a car, and usually feel out of place and awkward in a dealership, but all the staff helped us feel welcome and explained everything super clearly. Adam our sales guy was super awesome and made us feel listened to and comfortable the whole time, which was great since we usually feel intimidated with the whole buying a car experience. Murat helped us out with the financing and paperwork and he did such a wonderful job and didn’t push anything ...
Excellent friendly service, true to their word on pricing and timeliness.
The staff in the service department we great from the time I drove in to the time I left. The are very personable. Herat was very knowledgeable and kind. Told what was needed and in the time frame that Honda suggested things be done. No upwelling which is nice. There is al nice waiting room with wifi and coffee as well.
Excellent service.
I 110% recommend London Honda. I recently purchased a new to me vehicle from another dealership (Finch Hyundai, I will never return to or recommend) that ghosted me. I came to London Honda with the issues that I had noticed and they were quick to help, inform and update every step of the way. I was super impressed in how connected they were with us while our vehicle was there, how thorough they went over the vehicle, their honesty and when I received it back I noted how shiny the vehicle was! They went above and beyond and washed it while ...
Dealership consisting experienced staff and technicians. Facility is well maintained. Hot beverages are there and self service.
I 110% recommend London Honda. I recently purchased a new to me vehicle from another dealership (Finch Hyundai, I will never return to or recommend) that ghosted me. I came to London Honda with the issues that I had noticed and they were quick to help, inform and update every step of the way. I was super impressed in how connected they were with us while our vehicle was there, how thorough they went over the vehicle, their honesty and when I received it back I noted how shiny the vehicle was! They went above and beyond and washed it while ...
Wonderful welcome, service, care and assistance. Team staff are very polite, professional and cooperative. Very understanding customer needs and meets customers expectations.
Everyone was wonderful. Very helpful and pleasant. Spencer and Brian went above and beyond to help me and make me feel comfortable.
The service this last visit was excellent! Check-in and updates along the way we’re super helpful.
Everyone at the dealership is so friendly and you feel like you’re a part of the Honda Family.
Great service. Dropped vehicle off at the scheduled time. Went over what was to he done. Contacted when vehicle was ready for pickup
I always get great service. I never have to worry when I bring my car in.
My visit was efficient and courteous. My car was serviced in a reasonable amount of time and not overcharged.
During my recent winter tire installation appointment, I had an excellent experience with the Honda Advisor Paolo Bianzon at London Honda. The advisor went above and beyond by explaining the entire procedure, ensuring I was well-informed about the process. What truly impressed me was the honesty displayed when I was informed that, given the new condition of my tires, balancing was not currently necessary. This transparent and customer-centric approach demonstrated their commitment to integrity and saved me some unexpected expenses. I appreciate the exceptional service and honesty exhibited by the advisor, making my visit to London Honda a favourable and ...
Roy was such an outstanding and knowledgeable salesperson, we had a great experience at London Honda , would recommend him to my friends and family , thank you again
Terrific service from Pualo. He explained everything prior and after service. Interior very clean. Women’s washroom spotless. Thank you so much! I hope I will be entered in the draw!
Quick service and good people
Perfect place to service your vehicle. Paolo Bianzon was really helpful, he explained everything amazingly and delivered the serviced vehicle on promised time.
Timely and accurate appointment great service
Good service. My only complaint would be they don’t always return calls in a timely fashion.
I had a great experience buying a new car at London Honda. Bryan Park and Adam McCullough were knowledgeable, friendly & helped me through the whole process. Highly recommend!
Brought my older Honda CRV for oil change/winter tire install, great customer service by Matt S
I had my snow tires installed. I have a brand new civic and all I needed was the tire swap and they tried to turn the service into a swap and balance which wasn’t needed. Fortunately the service employee I dealt with, Danny, agreed with me. Danny was great and I would request him for my next service. So was the fellow that welcomed me when I drove in.
Great service!!
I purchased snow tires for the first time ever and had them installed. The lounge area makes a great place to sit and read your book and enjoy a coffee while they are servicing your vehicle and the staff are always polite and very helpful.
Excellent service. The service advisor did a great job explaining what was being done. It was very fast.
London Honda is the best! Friendly efficient service. Prompt notifications and a great job!
Great Service every time. Friendly and informative.
Professional Courteous Always go the extra mile to make you feel like a valued customer
Great service, from drop off to pick up.
Professional but seem to be more robotic than customer centric. Tough to get them to answer the service line at times. Had one issue that I would have thought they would interface with Honda Canada but I ended up getting a friendly but blunt "sorry we can't help" response. The work performed was top notch as always.
They are right on time and tell me what is going to happen. He kept me up to date on service.
The guys are great at checking you in and keeping you up to date on how the service is going.
Courteous efficient, and transparent. Appreciate that they called me to advise all steps of service.